Due to COVID-19, there are a number of changes to our programs and services. Registration for Fall Session "A" focuses on outdoor classes at our local parks including children’s programming, fitness and personal training classes along with virtual programming. All the programs can be found in our Fall Activity Guide. Programs start the week of September 8. On September 28, recreational swims at the Templeman Aquatic Centre are set to begin, followed by Aqua Fitness programs beginning October 13.
We have a variety of ways for you to register for our recreation programs.
Registration dates
Due to COVID-19, there have been significant changes to our recreation program format. We will be offering outdoor fitness classes and personal training at our local parks along with continuing with virtual programming. We have divided the Fall session into two mini sessions. Our Fall Session "A" Activity Guide is now available. All participants must complete at 2020 Waiver Form. Complete your waiver form online.
Registration for Fall Session A Recreation Programs
This session runs from September 8 to October 9, 2020
- August 27 for City Taxpayers
- August 31 for Non-City Taxpayers
Registration for Aqua fit
This sessions runs from October 13 to December 17, 2020
- August 27 for City Taxpayers
- August 31 for Non-City Taxpayers
Registration for recreational swims - new process!
This schedule runs from September 28 to October 11, 2020
- Beginning September 16 you will be able to pre-register for recreational swims
- Swims can be purchased in one week increments
Ways you can register
Due to COVID-19 we have made changes to our registration process. We have two easy ways for you to register for programs. In person registration is not available at this time. You must pay at the time of registration.
You can register online by logging into your account or you can create your account. There are no fees to register online.
Contact us at 613-966-4632. To register, you must speak with a customer service staff. Check our hours of operation.
How to videos
Are you looking to set up an online account and register online? Watch our videos below to learn how to create an account, search and register for programs and register for recreational swims.
General information
You will be able to register at 8:30 a.m. on the first day of registration on a first-come, first- served basis. As a reminder, registration is only available online and through the phone for the upcoming registration due to COVID-19.
Register early to avoid program cancellation |
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You should register early for your program to avoid disappointment. We may need to cancel classes with low numbers. |
Payments accepted |
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You can make payment by credit card (Visa or MasterCard) or debit for online and phone payments. When in person registration is available, payment by credit card, debit or cash is accepted. We encourage the use of credit or debit cards at this time. Make your cheques payable to the City of Belleville. There is a $45.00 fee for any cheques returned from the bank. |
Class cancellations |
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We may need to cancel classes if we don't have enough people registered, for bad weather, instructor illness or other reasons. If we need to cancel the program because of low enrollment, we will call you before the program starts. Please make sure your contact information is current. For cancellations such as bad weather, instructor illness, we will add a class where possible or you will receive a credit on your account. Follow us on Twitter or Facebook for class cancellations. If you need to miss a class, you cannot make it up another day or in another session. |
Inclusive recreation |
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We provide recreation programs to you in an inclusive environment. If you need modifications to participate in our programs, we will work with you to come up with an accommodation plan. Support people are free of charge (you may have to pay an extra fee for some program materials). For more information go to our accessibility page. You may be eligible for financial help. Learn more about our recreation fee assistance. |
Refund and Withdrawals |
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You will receive a refund in the form of a credit unless you request a refund. You will receive your refund using the original payment method, except for cash. For debit and credit card refunds, you will receive a refund on the original card within 10-12 business days. You will receive your cheque refund 10-15 days from the cheque clearing our system. If you have more than one withdrawal, you will only pay one administration fee per transaction. We cancel the program
You withdraw from a program before the start date (must be 24 hours before)
You withdraw from a program after the start date
You withdraw from a program because of medical reasons
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