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Easy Ways to Register

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HomeRegister for ProgramsEasy Ways to Register

The Quinte Sports and Wellness Centre is now open (as of Tuesday, February 16, 2021) by appointment and pre-registration/booking only. View our Activity Guide to see the programs we are offering.

We have a variety of ways for you to register for our recreation programs.

Registration dates

Due to COVID-19, there have been significant changes to our recreation program format.  Registration for Winter Session "B" is coming up starting the week of February 8, with programs running from February 22 to March 27, 2021. Activities will feature fitness classes, speaker series, learn and create activities and a telephone program for older adults.

Provided restrictions are lifted, recreational swims, aquafit, aquatic leadership courses, pickleball and table tennis will be available for registration starting on February 16, 2021 with these in person programs beginning the week of February 22, 2021.

For information on our programs, view our online Activity Guide.

All participants must complete a 2021 Waiver Form. Complete your waiver form online.

Complete 2021 Waiver Form

Registration for Winter Session "B" Recreation Programs

  • February 8, 2021 for City Taxpayers
  • February 11, 2021 for Non-City Taxpayers

Mark your calendars - registration for Spring "A" recreation programs

  • March 22, 2021 for City Taxpayers
  • March 26, 2021 for Non-City Taxpayers

The Spring "A" session will see the return of in-person fitness classes held at either the Quinte Sports and Wellness Centre or Parkdale Community Centre. Fitness sessions will be 5 weeks in length. Swimming lessons and aquafit will run for 10 week sessions. Pickleball and table tennis will continue to run in the gymnasium.

Please note these dates are subject to change should COVID-19 restrictions change.

Ways you can register

Due to COVID-19 we have made changes to our registration process. We have two easy ways for you to register for programs. In person registration is not available at this time. You must pay at the time of registration.

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Online

You can register online by logging into your account or you can create your account. There are no fees to register online.

Register Online
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Phone

Contact us at 613-966-4632. To register, you must speak with a customer service staff. Check our hours of operation.

Register by Phone

How to videos

Are you looking to set up an online account and register online? Watch our videos below to learn how to create an account, search and register for programs and register for recreational swims.

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Learn how to register online
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Learn how to register for recreational swims

General information

You will be able to register at 8:30 a.m. on the first day of registration on a first-come, first- served basis. As a reminder, registration is only available online and through the phone for the upcoming registration due to COVID-19.

Register early to avoid program cancellation

You should register early for your program to avoid disappointment. We may need to cancel classes with low numbers.

Payments accepted

You can make payment by credit card (Visa or MasterCard) or debit for online and phone payments. When in person registration is available, payment by credit card, debit or cash is accepted. We encourage the use of credit or debit cards at this time. Make your cheques payable to the City of Belleville. There is a $45.00 fee for any cheques returned from the bank.

Class cancellations

Due to COVID-19, we may need to cancel classes/programs due to current restrictions. We may also need to cancel classes if we don't have enough people registered, for bad weather, instructor illness or other reasons. If we need to cancel the program because of low enrollment, we will call you before the program starts. Please make sure your contact information is current.

For cancellations such as bad weather, instructor illness, we will add a class where possible or you will receive a credit on your account. Follow us on Twitter or Facebook for class cancellations.

If you need to miss a class, unfortunately you will not be able to make it up on another day or in another session. Thank you for your understanding.

Inclusive recreation

We provide recreation programs to you in an inclusive environment. If you need modifications to participate in our programs, we will work with you to come up with an accommodation plan. Support people are free of charge (you may have to pay an extra fee for some program materials). For more information go to our accessibility page.

You may be eligible for financial help. Learn more about our recreation fee assistance.

Refund and Withdrawals

You will receive a refund in the form of a credit unless you request a refund. You will receive your refund using the original payment method, except for cash. For debit and credit card refunds, you will receive a refund on the original card within 10-12 business days. You will receive your cheque refund 10-15 days from the cheque clearing our system.

If you have more than one withdrawal, you will only pay one administration fee per transaction.

We cancel the program

  • You will have the option to switch to another course or receive a credit on your account

You withdraw from a program before the start date (must be 24 hours before)

  • You will receive a refund in the form of a credit on your account
  • You will pay a $15.00 administration fee

You withdraw from a program after the start date

  • You will not receive a refund or credit except in special cases
  • You have the option of transferring to another program if there is space
  • You will not pay the $15.00 administration fee for transfers

You withdraw from a program because of medical reasons

  • You will receive a refund in the form of a credit, which is pro-rated
  • You will not pay the administration fee
Register for Programs
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265 Cannifton Road
Belleville, Ontario K8N 4V8
Phone: 613-966-4632
TTY: 613-771-9781
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