Below is a series of frequently asked questions related to program, rental and service cancellations at the Quinte Sports and Wellness Centre due to the Coronavirus (COVID-19). These FAQ’s will be updated on a regular basis.
Please stay updated with the latest information from the City of Belleville’s COVID-19 Response.
City of Belleville COVID-19 Updates
For more information on the Coronvirus (COVID-19), visit Hastings, Prince Edward Public Health.
Hastings, Prince Edward Public Health Update
Birthday parties |
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Q - I had a birthday party booked. Is is still going ahead? A - All in person recreation programs, including birthday parties are cancelled until the end of August. all clients affected have been called. |
Boat Launches |
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Q - Are the boat launches open? A - Boat launches are now open at both South George Street and Herchimer boat launches (as of May 8). |
Cancellations and Refunds |
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Q - My program was cancelled. Will I get a refund? A - All program participants will receive a credit on their account for any cancellations as a result of COVID-19. Clients can request a refund by calling 613-966-4632. |
Harbours |
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Q - Are the marinas open yet? A - As of May 30, 2020 the harbours at Meyers Pier and Victoria Park are open to seasonal boaters. |
QSWC Facility |
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Q - Is the Quinte Sports and Wellness Centre open to the public yet? A - The QSWC remains closed to the public at this time. |
Pools |
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Q - Are the indoor or outdoor pools open in Belleville? A - Both the indoor pool (Templeman Aquatic Centre) and the outdoor pool (Kinsmen Community Outdoor Pool) are closed at this time. The outdoor pool will not reopen this season. |
Program registration |
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Q - Is spring/summer registration taking place? A - Unfortunately, due to COVID-19 all recreation programs are cancelled until the end of the summer. Registration has been cancelled at this time. |
Recreation programs |
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Q - Are there any recreation programs happening for the summer? A - Regular in person recreation programs, including summer camps are not going ahead this summer. Staff has put together Summer Virtual Programming for July and August. |
Rentals - indoor and outdoor bookings |
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Q - When will we be able to start renting facilities again? A - At this time, we are not able to provide a set date other than we know they will be suspended until further notice, at least July 13, 2020. We will be opening up bookings (with COVID-19 restrictions on July 13 for M.A. Sills #1 & 2. Call 613-966-4632 for questions. There are no large event bookings on City property until at least the end of July. |
Report cards - swimming and skating |
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Q - How can I get my child's report card? A - Reports cards are not being prepared at this time, however, the Report cards will be available prior to registration. Stay tuned for updates on when they will be available and how they can be obtained. |
Splash pads |
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Q - Are the City's splash pads open yet? A - On June 30, the splash pads opened to the public. Splash pads are available at Kinsmen, Parkdale and West Riverside and are open 10:00 a.m. to 7:00 p.m. |
Summer camps |
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Q - Are there any summer camps available? A - Unfortunately, due to COVID-19, the City of Belleville is not running our regular summer camp program. We are offering virtual programming and activities through Zoom, Facebook Live and social media. |
Summer virtual programming |
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Q - Are there any programs available this summer? A - Staff has created virtual programming this summer. We have a complete listing of free summer virtual programs. |